Data Security
PRIVACY & COOKIE POLICY
SABON PRIVACY POLICY
Last updated: June 2021
Introduction
“At Sabon, we are 100% committed to protecting the privacy and security of our customers and site visitors. The Sabon team members are customers themselves, of both Sabon of course and other brands – so we deeply appreciate and respect how important privacy is.”
- This Privacy Policy describes how we implement these core values and how we respect and protect your right to privacy. We strongly urge you to read this statement carefully, as it sets out the basis on which we use your personal data when you buy our products online or in one of our stores or via other Sabon’s points of sale ( “Products” ), access our websites, interact with us or otherwise use our services and applications (jointly referred to as: "Services").
- sabongermany.de (hereinafter: the “Site”) is an internet website operated by Sabon Germany GmbH (hereinafter: the “Company” and/or “Sabon” and/or “We”), whose registered address is c/o Yves Rocher GmbH, Meitnerstraße 6, 70563 Stuttgart. We are committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal information you provide to us.
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This Privacy Policy (hereinafter: the “Privacy Policy”) is meant to provide you with details about:
a. Information on the way we collect your personal data
b. The Security measures we take to ensure the respect and protection of your personal data
c. Your individual rights in terms of right to access, correct, or delete your personal data in accordance with your local data regulation
d. General information about the Company and its products, as well as an online store for the sale of the Company’s products (collectively the “Services”).
By partaking of the Service, you accept the terms set forth in this Privacy Policy.
Unless otherwise specifically set forth: (1) any reference to the Services in this Privacy Policy shall include any part thereof; (2) terms defined in the Terms of Use shall have the same meanings here; and (3) all of the terms of this Privacy Policy shall apply for the benefit of: 1) Sabon’s subsidiaries or business partners, including the heirs and assigns thereof; 2) any of Sabon’s controlling shareholders; 3) any entity controlled by Sabon; and 4) any entity under joint control with Sabon.
The terms set forth below apply to both genders and any reference in the male form is for convenience only. Moreover, terms in singular form shall also apply to the plural and vice versa.
We encourage you take a few minutes to read through and contact us if you have any queries.
Updating the Privacy Policy
This Privacy Policy may be revised from time to time by Sabon in accordance to local legal requirements. If a critical change to the nature of the use of your personal data is involved or if the change is in any other manner relevant to you, we will make sure to provide you with the adapted update in a way that will remain visible and acknowledgeable by you in advance of the change actually taking effect.
Collecting Information
We collect personal information in the following ways:
We may collect technical information, linked to identifiers to perform statistical analysis (in order to prevent errors and to improve our Services), such as:
- Anonymous User Ids
- Type of device you are using and device IDs
- Browser type
- Access times
- The features or functionality you selected whilst using the Services
- Your general geographic location. As a rule, we will.
Required information – in order to make an order, you must provide us with certain information, such as:
- Your name
- Your email address
- Your contact information
- Your membership information
- Your order and delivery information
- Information related to your account on the website
- Your credit card information
- Etc.
We may ask you for additional and/or other information during the order process in order for us to enhance your user experience, improve the value and quality of the Services and to analyse use of the Services. In the event that you choose to purchase certain services and products offered on the Site, you may be required to provide additional information in order to complete such purchase.
If you choose to register to the Site and/or create an account in the Site, we will also collect personal information from you that enable you to be identified, such as your name, your phone number and your email address. Whether or not you provide us with this kind information is always entirely under your control. In order to minimize the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary to perform the activities described in this policy.
We may combine personal information with non-personal information in order to enhance your user experience, improve the value and quality of the Service and analyse use of the Service.
In addition to the information that is collected in the manner described above, you may choose to share with us additional information about yourself in the context of the Service, and if you choose to do so, you do so at your sole discretion and responsibility.
Your personal information will not be disclosed to third parties in the context of your purchase of services on the Site, unless you grant your prior written consent for such disclosure, or unless we are required to disclose such information in accordance with a court order or a legal proceeding, including proceedings concerning prevention of fraud.
Storing and Protecting Your Personal Information
Your personal information will be stored and processed on our computers or servers located in Member States of the European Union / European Economic Area or in countries for which the European Commission has issued a decision on the appropriate level of protection provided personal details (e.g., Israel). Certain personal data may be transmitted to third parties providing services to Sabon, located outside the European Union / European Economic Area or in countries for which the European Commission has not recognized an adequate level of protection with regard to the processing of personal data (eg , United States of America). In case of these transfers we will implement adequate guarantees, in accordance with the provisions of the General Regulation on Personal Data Protection no. 679/2016, to ensure the protection of personal data subject to transfer.
We will retain and use your information to comply with our own legal obligations, to resolve disputes regarding your use of the Service, and to enforce the terms of this Agreement.
We make the confidentiality and security of your personal information our highest priority and we limit access to it to our employees who need to come into contact with it in order to fulfill their role and enable the Services to be provided to you .
Although we do our best to protect your Personal Information, the transmission of information via the internet can never be completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.
Use of the Information and Personal Data
We may us personal information in a variety of ways, including by contacting you, on the Site, by email or other correspondence and through third parties. We use personal information for the purposes set forth in this Policy and in accordance with applicable law. Generally, we use personal information for the following purposes:
| The purposes for which we process your data. | The legal basis on which we process personal data |
| to provide you with the services and products you have selected or purchased | Execution of the contract concluded regarding the provision of our services and products, according to the Terms of Use or any other agreement between us and you. |
| to provide you with marketing information about the Company and the Site | Your consent |
| to send you satisfaction questionnaires, market research and quality assurance surveys | UOur legitimate interest in ensuring the quality of our products and services |
| to send you sales offers from us and our business partners that we think you might be interested in based on the user profile we create based on your data. | Your consent |
| to improve our understanding of the market and to improve the products and services we offer. | Our legitimate interest in continuously improving the products and services offered |
Sabon will create and analyze your user profile based on the personal data we hold about you - such as: gender, date of birth, history of purchases made through the Site, products viewed on the Site.
As a result of analyzing this data, we will be able to identify your purchasing preferences and interests, and thus relate them to the products we promote and determine through automated procedures (also called "individual automated process") the content. direct marketing materials that will be sent to you.
Consequently, the direct marketing materials that we will send you will be more specific, convincing and will be of more interest to you, which may influence your financial behavior (i.e., in the sense of purchasing the product / service included in the marketing material).
Sharing information with third parties.
We take our customers’ privacy very seriously and do not sell, lease or otherwise provide personal identification information to third parties, save for in the manner described in this Privacy Policy. We will not share personal information generated as a result of a transaction with other services without your express consent or receiving your instruction to do so, save for when such disclosure is necessary in our opinion in order to perform any of the following purposes:
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Abide by any instruction given as a part of a legal proceeding, including, but not limited to, summonses to civil and criminal proceedings, court order and/or obligatory disclosure in response to the demand of governmental entities, authorities and/or agencies
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The enforcement of the terms of this Privacy Policy, the Terms of Use or any other agreement between us and you
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Provide customer service-related solutions; (4) to report to your legal advisor (if any)
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Protect the rights, property or personal security of Sabon, its customers or the general public. Without derogating from the generality of the aforesaid and at our sole discretion, we may provide third parties, including potential advertisers on the Site, certain non-personal information concerning use of the Service, for various purposes.
Links to third-party sites and services
Third-parties are external partners or services that can be used by companies, including Sabon, to fulfil a certain number of needs such as:
- Website operational functions: customer reviews, customer service, etc.
- Logistics: order preparation, shipping/delivery, returns
- Data processing & Communication management (email, SMS, push notifications…) with platforms such as Salesforce, Mailchimp… for services from operational communication (order confirmation, delivery confirmation…) to information or promotional newsletters sent by email or SMS
- Online third-parties used for Advertisement purposes: campaign display banners, banners of social media created with publicity agencies
- The fact that the Service links to other sites or services, or presents a banner or other form of advertisement, should not be interpreted as an endorsement or approval by us of such third-party and does not constitute a declaration of any form of affiliation with such third party. If you click on a link to a third-party site or service, including an advertisement, you will leave the Site or the Services you are using and will be transferred to such third-party site or service.
- Online third-party sites and services may set “cookies” or other devices on your computer or mobile device and may collect personal information from you. Other sites and services are governed by terms that differ from ours with respect to collection and/or disclosure of personal information that you provide.
- Since we cannot control such third-party activities, we shall not be responsible for any use of your personal information by such third parties and we do not guarantee that they adhere to privacy policies and maintain security measures similar to ours. Therefore, we recommend that you read the privacy policies, terms of use and declarations of such third-party sites and services that you visit before providing them with any personal information.
- However, in the prospective of giving our customers the customers can modify their choices directly in the cookie banner.
Links to third-party sites and services
Third-parties are external partners or services that can be used by companies, including Sabon, to fulfil a certain number of needs such as:
- Website operational functions: customer reviews, customer service, etc.
- Logistics: order preparation, shipping/delivery, returns
- Data processing & Communication management (email, SMS, push notifications…) with platforms such as Salesforce, Mailchimp… for services from operational communication (order confirmation, delivery confirmation…) to information or promotional newsletters sent by email or SMS
- Online third-parties used for Advertisement purposes: campaign display banners, banners of social media created with publicity agencies
- The fact that the Service links to other sites or services, or presents a banner or other form of advertisement, should not be interpreted as an endorsement or approval by us of such third-party and does not constitute a declaration of any form of affiliation with such third party. If you click on a link to a third-party site or service, including an advertisement, you will leave the Site or the Services you are using and will be transferred to such third-party site or service.
- Online third-party sites and services may set “cookies” or other devices on your computer or mobile device and may collect personal information from you. Other sites and services are governed by terms that differ from ours with respect to collection and/or disclosure of personal information that you provide.
- Since we cannot control such third-party activities, we shall not be responsible for any use of your personal information by such third parties and we do not guarantee that they adhere to privacy policies and maintain security measures similar to ours. Therefore, we recommend that you read the privacy policies, terms of use and declarations of such third-party sites and services that you visit before providing them with any personal information.
- However, in the prospective of giving our customers the customers can modify their choices directly in the cookie banner.
Accessing or Managing Your Personal Information
You have the right to ask us for a copy of your personal information; to correct, delete or restrict processing of your personal information; and to obtain the personal information you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to us processing your data, this will not affect any processing which has already taken place at that time.
If your personal data is processed for the purpose of making automatic decisions, including the creation of profiles, which produce legal effects or which affect you in a similar way to a significant extent, you can request (i) to obtain human intervention with regarding this process, (ii) expressing the point of view regarding this process, (iii) contesting the decision resulting from this process.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority.
To exercise your rights, or if you have questions about our privacy practices or need assistance with exercising or understanding your privacy choices, please contact our Data Protection Officer of Sabon Headquarters by writing at privacy@sabon.co.il or you may write to: service@sabongermany.de.
Sabon will make its best to help you with any of your requests. In case you still have unresolved concerns, you have the right to complain to a data protection authority: https://www.bfdi.bund.de/
SABON COOKIE POLICY
Last updated: June 2021
Definition
Cookies are alphanumeric identifiers that we and our service providers may plant on your computer, mobile or other device that allow us to identify your web browser or device when you return to the Site and/or when you use the same computer or browser. Cookies allow our systems to recognize your browser so that we may track your usage trends on the Site, improve our quality of services, create a personalized user experience on the Site and provide you with third party advertising on the Site and elsewhere. Your browser may give you the ability to block or delete cookies should you wish to do so.
You can use the ‘Help’ menu in your browser for further information.
Please note that blocking all cookies will have a negative impact upon the usability of many websites, including our own. We therefore recommend that you permit the use of cookies when using our websites.
Cookies on our website may be set by us, by third parties under contract with us, or by independent third parties such as advertisers.
Cookie duration
Cookies placed on your computer as a result of your use of our Site will never be stored for longer than 13 months from the date of your last visit.
Cookie classification
The table below sets out the various types of cookies that we (or relevant third parties) may use and includes information you can use to control and learn more about such cookies.
| Cookie-Art | Why we use it and additional information |
| Strictly Necessary Cookies (Functionality Cookies) | Strictly Necessary Cookies, also called Functionality Cookies, as their name suggests, are vital to the proper functioning of the website. They enable us to remember your selections between pages, meaning we can pass that information on without you ever having to re-enter it. We may use cookies to make sure our website performs as it needs to, and to make sure the correct results are being delivered in accordance with your selections. We may also use cookies to heighten your experience by recognizing whether you are a first-time visitor and remembering your preferences and previous searches. |
| Analytics and Statistic Cookies | We may use cookies to monitor and understand more about how our websites and services are used and accessed, which in turn lets us optimize the user experience and build a website that suits the needs of our users and drive the direction of our business. For example, we may use Google Analytics who store cookies on your device to generate anonymous reports and statistics. Google stores this information in accordance with their privacy policy. |
| Marketing and Advertisement Cookies |
Our site may display ads that are relevant to you, depending on your interests. We may also use third-party advertising solutions that show you ads related to the Services when you are on other websites. These tailored advertisements are served by third parties using cookies which will track your behavior across the web, using anonymous statistical rather than personally identifiable information, including information relating to your use of the Services, your location and demographic characteristics. Third party advertisers may also use cookies, for such purposes of ensuring relevant advertisements are being displayed, to help prevent the same adverts being served twice to the same user, and to ensure that adverts are correctly sized and don’t detract from your experience of the site. |
| Social Media Cookies | Social media cookies allow users to interact more easily with social media, such as Facebook and Instagram. We do not control social media cookies and they do not allow us to gain access to your social media accounts. Please refer to the relevant social media platform’s privacy policies for information about their cookies: Facebook Cookie Policy, Instagram Cookie Policy. |
Service Providers
We may transfer to your information to third parties that provide us with services, including web maintenance and information verification. These third parties will have access to limited information that is necessary for the performance of their services and not for any other purpose.
Cookie List
We use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor
its performance.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie Settings
